CHILDREN’S CARE MANAGER

STATUS: Full Time (35 hours per week)
PROGRAM: CORE
REPORTS TO: Supervisor-Care Management Services

Position Overview:

The Children’s Care Manager is responsible for supporting the CORE Management team in all aspects of program facilitation in addition to demonstrating knowledge of the mission and services of FACS.

Qualifications:

  • Bachelor’s Social Work (or related field) required
  • Two years specialized training and experience with SPMI or mentally disabled population
  • Experience with linkage and coordination of community and emergency services
  • Experience in substance abuse treatment valued
  • Valid NYS Driver License and use of personal vehicle during work hours
  • Ability to use Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.), Internet/Intranet, web based databases. Understanding of the use of email in the workplace

Job Responsibilities:

  • Provide direct social work contacts to 25- 30 children and their families
  • Provide HH services for children with low, medium and high acuity needs
  • Assist families and children in the acquisition and maintenance of public benefits e.g. financial, educational, social and community services
  • To complete required paperwork such as but not limited to CANS-NY assessments (update when required), family- driven Plan of Care (POC), intake assessment(s), etc.
  • Maintain consistent and on-going contact with client, families, providers, community resources, school and any other services the child is linked with while fulfilling unit of service expectations
  • Facilitate linkage to appropriate services; coordination of needed services and/or existing relevant services to the POC
  • Assure clients has access to the agency’s on call services for assistance after hours
  • To provide on call services after hours as scheduled
  • Prepare professionally accurate and updated case documentation
  • Progress notes to be completed within Health Home guidelines of all case activities (outreach, consent, assessment, face to face, service coordination, etc.)
  • Maintain CANS-NY certification, complete the Mandated Reporter training annually
  • Provide education to family and child concerning the nature and desired effect of services, along with information concerning conditions being treated
  • Assure responsible transition of client service into and out of the HH care, between child and adult HHs and between inpatient and community care as appropriate
  • Establish working relationships with referral sources and other related service agencies
  • Verify clients Medicaid status on a monthly basis or as frequently as needed
  • Meet with Program Supervisor on a regular, planned basis
  • Participate in mandatory and optional training, including but not confined to : CANS-NY administration, family-driven youth guided, trauma-informed care, IT, LGBT, safety in community work and management and staff meetings
  • Convene and conduct quarterly meetings to review progress, update POCs and confirm continuing client eligibility
  • Review current practices to advocate for change when needed, particularly those needed by families and minority populations

Physical/Environmental Demands:

  • Job performed primarily in community (home, public place, etc.)
  • Office work in lighted modern office facility
  • Daily local travel
  • Occasional lifting (15 pounds or less)
  • Occasional standing/sitting
  • Moderate stress
  • Regular PC/computer work

Agency Expectations:

  • Complies with all policies and procedures of FACS (including NASW Code of Ethics, Collective Bargaining Agreement, and Corporate Compliance Policies) and all governmental and legal requirements
  • Attends and participates in appropriate agency staff trainings and meetings
  • Advocates for cultural diversity/sensitivity as appropriate
  • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval
  • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplace
  • Clearance of the NYS Justice Center Requirements: Staff Exclusion List (SEL), NYS State Central Registry for Child Abuse and Maltreatment (SCR), Criminal Background Check (CBC)

Please send cover letter and resume to:

Attn D. Carella – HR Director
1522 Main Street
Niagara Falls,  NY  14305

or email to: