STATUS: Full Time
LOCATION: Niagara Falls
REPORTS TO: Supervisor, CORE


  • Bachelor Degree preferred, minimum of Associate’s Degree in Social Work or related field required.
  • Minimum of 1-2 years specialized training and experience with SPMI or mentally disabled population; experience with linkage and coordination of community services and emergency services; experience in substance abuse treatment valued.
  • Valid NYS driver’s license
  • Use of personal vehicle during work hours.
  • Clearance of the NYS Justice Center Requirements: Staff Exclusion List (SEL), NYS State Central Registry for Child Abuse and Maltreatment (SCR), Criminal Background Check (CBC).

Job Responsibilities:

  • Provides direct care management contacts to consumers
  • Maintains consistent and on-going contact with consumers and families while fulfilling unit of service expectations and working on their treatment plan goals with clients
  • Conducts initial intake interview and needs assessment to determine treatment goals
  • Prepares professionally accurate and updated case documentation
  • Prepares statistical and administrative reports on a timely basis
  • Provides regular, supportive client contact; emotional support; daily living counseling; legal advocacy; financial counseling; representation regarding rights and entitlements; education medical check-ups and prevention practices
  • Facilitates linkage to appropriate services; coordination of hospitalization admission and discharge; mental health education to clients, families, and community
  • Assures client linkages to services for 24 hour coverage
  • Establishes working relationships with referral sources and other related service agencies
  • Reviews current practices to advocate for change when needed, particularly those needed by families and minority populations
  • Teams with billing staff to ensure client active Medicaid status and accurate, complete client billing
  • Meets with Program Supervisor on a regular, planned basis
  • Performs other duties as assigned by Administration

Please send cover letter and resume to:

Attn D. Carella – HR Director
1522 Main Street
Niagara Falls,  NY  14305

or email to: