STATUS: Full Time (35 hours per week)
PROGRAM: Healthy Families Orleans
REPORTS TO: Supervisor Healthy Families

Position Overview:

The Family Assessment/Family Support Worker is responsible for supporting all aspects of the Healthy Families program in addition to demonstrating knowledge of the mission and services of FACS.


  • Associates Degree preferred, High School diploma or GED required
  • Valid NYS Driver License and use of personal vehicle during work hours
  • Experience working with children and families. Knowledge of normal child growth and development required
  • Experience with in home visiting and knowledge of community resources preferred
  • Ability to use Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.), Internet/Intranet, web based databases. Understanding of the use of email in the workplace

Job Responsibilities Family Assessment Worker:

  • Conducts interviews with parents prenatally or immediately after birth in the home to determine eligibility for the home visitation program while at the same time identifying other needs.
  • Conducts and scores Kempe Assessments and enters them into the appropriate system
  • Refers to Healthy Families Niagara Home Visiting Program or other community resources as needed.
  • Completes referral forms and all other forms or reports as necessary.
  • Provides Community or Group presentations and outreach
  • Attends case conferences with Program Supervisors and Family Support Workers
  • Seeks out referrals from Health and Human Service Providers in the Community, assists in developing linkages with other community organizations, developing and implementing referral processes

Job Responsibilities Family Support Worker:

  • Initiates and maintains regular (weekly) and long term (up to 5 years) contact/support with families.
  • Visits with families primarily in their home for a minimum of 1 hour
  • Directs family centered interventions which are strength-based and directed at establishing a trusting relationship.
  • Assist families in strengthening the parent-child relationship
  • Assists families in improving the family support system.
  • Increases the family’s ability to problem solve and assume the role of advocate for themselves and their children.
  • Refers to other agencies, including health care and completes referral forms and other agency forms and reports as necessary; entering them into the Management Information System.
  • Provides Community or Group presentations and outreach
  • Attends case conferences with Program Supervisors and Family Assessment Workers.

Job Responsibilities General:

  • Assists with Program participant Support Groups, Parenting Classes, obtaining donations and any other projects assigned by your Supervisor
  • Attends and participates in CORE, wrap-around and team trainings
  • Meets on a weekly, planned basis for a minimum of two (2) hours per week with Supervisor at a regularly scheduled time.
  • Maintains confidentiality of Agency


  • Job performed primarily in a shelter/residential setting
  • Daily local travel; occasional distant travel
  • Occasional lifting (15 pounds or less)
  • Occasional standing/sitting
  • Moderate stress
  • Occasional PC/computer work
  • Live in or near target area
  • Available to families during non-typical work hours


  • Complies with all policies and procedures of FACS (including NASW Code of Ethics, Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements
  • Must have ability to relate to people with respect to their individuality and cultural diversity
  • Must be non-judgmental and believe in nurturing non-violent discipline of children
  • Attends and participates in appropriate agency staff trainings and meetings
  • Advocates for cultural diversity/sensitivity as appropriate
  • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplace
  • Clearance of the NYS Justice Center Requirements: Staff Exclusion List (SEL), NYS Central Registry for Child Abuse and Maltreatment (SCR) and Criminal Background Check

Please send cover letter and resume to:

Attn D. Carella – HR Director
1522 Main Street
Niagara Falls,  NY  14305

or email to: