Because babies don’t come with instructions…we are here to help.

Parenting Services

“Bringing families the tools they need to ensure a successful tomorrow.”

Pinnacle Community Services believes that healthy children and families help create a healthy community. Our programs provide a wide range of services to provide parents with the support and education they need to successfully raise their children. Because the early years are so important, our services help children be the best they can be by the time they start school. Services are provided through home visitation and in group and community settings.

For more information or to see if you and your family qualify for services, call 716-285-6984.

Healthy Families Niagara

Healthy Families Niagara is a comprehensive, home-based services program designed to help “at risk” parents meet the challenges of parenting young children and to ensure healthy child development. A family can continue in the program until the child is five years of age or enters Headstart. Healthy Families services are currently available to residents of Niagara and Orleans Counties.


Single and two-parent families who are currently expecting or the parents of a newborn less than three months old are screened by a Family Assessment Worker to determine eligibility. Eligible families can receive services until the child is five years of age.

The goal of Healthy Families Niagara is to:

  • Ensure that the family’s basic needs are met.
  • Promote a healthy pregnancy, labor, and delivery.
  • Enhance the parents’ understanding of healthy child growth and development.
  • Strengthen the parent-child relationship.
  • Improve parental skills to optimize the home environment.
  • Improve the family support system through linkages with other community resources.
  • Increase the family’s ability to problem solve.
  • Strengthen the family’s ability to advocate for themselves and their children.

For more information or to see if you qualify for services, call 716-285-6984 to schedule an appointment with the Family Assessment Worker.

Group Services

Group services are available to families enrolled in the Healthy Families Niagara program, as well as to other families of young children in the community. Groups are offered on a monthly basis in Niagara Falls and Lockport during the school year. 

United Fathers’ Coalition

The United Fathers’ Coalition (UFC) offers support, advice, activities and long-term connections to men who are fathers or father figures of young children.

For more information about the United Fathers’ Coalition groups and how you can participate call 716-285-6984 and ask for the Father Advocate.

Parent Empowerment Program – PEP

Parenting is one of the hardest jobs – 24/7, no sick time, no vacation time and no on-the-job training. The Parent Empowerment Program is designed to teach parents positive ways to discipline children and to problem-solve. These services are provided to parents who are referred by the Niagara County Department of Social Services. The program provides In-Home Parenting and Supervised Visitation services. The Parent Empowerment Program uses an evidenced-based curriculum that not only teaches parents suitable discipline and parenting techniques but also addresses important topics such as empathy and appropriate roles in the family. PEP offers certificate nurturing education twice a year which is open to the Niagara County Community. The primary goal of the Parent Empowerment Program is “to educate and empower parents to provide safer, more nurturing homes.”

Some Helpful Web Links

Prevent Child Abuse NY

Parents as Teachers

Healthy Families New York

National Fatherhood Initiative

Parent Survey

The purpose of this survey is to see how we can better serve the community and get in touch with you.





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